In an hyperconnected and omnichannel world, the standard imposed by the market for the Customer Care services becomes more and more sofisticated.
What are the challenges of a modern contact
What are the technological solutions
capable of responding to business needs?
Read the case study of Helvetia Assicurazioni and learn how an insurance company has innovated its IT systems and improved the quality of the Customer Care services.
In this White Paper you'll find:
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